Frequently Asked Questions

General questions

Are you fully qualified and insured?

Yes, all our electricians are fully qualified and insured, giving you complete peace of mind that every job is carried out safely, professionally, and to the latest UK standards.

 

Do you offer free quotes or estimates?

Absolutely. We provide free, no-obligation quotes following a site visit or discussion about your requirements, so you’ll always know what to expect before any work begins.

 

How soon can you attend or start a job?

We aim to attend quickly, usually within a few days, depending on availability and the type of work required. Emergency appointments can often be arranged sooner when needed.

 

Which areas do you cover for electrical work?

We’re based in Edenbridge and cover Tunbridge Wells, Tonbridge, Sevenoaks, Maidstone, Oxted, Crowborough, and surrounding areas across Kent, Sussex, and South London.

 

What makes Switched On Electrical different from others?

We’re a family-run business built on honesty, reliability, and craftsmanship. With over 20 years of experience, we focus on safety, communication, and getting every job right the first time.

Questions about EV Chargers

How long does the install take?

A standard home installation usually takes 3 to 5 hours. Longer cable runs, groundworks or a fuseboard upgrade can add time.

 

Do I need a fuseboard upgrade?

Not always. We carry out a full site survey to check your supply and fuseboard, explain any required work and confirm costs in advance.

 

What type of chargers do you install?

We install leading brands including Hypervolt, BG, Zappi and EASEE, and can advise on the best option for your property and vehicle.

 

Will charging increase my electricity bills?

Yes, but costs can be reduced by charging off peak or using a smart charger to schedule charging when electricity is cheaper.

 

Can I choose where the car charger is installed?

Yes. We will help you select a convenient and safe location, usually close to your driveway or parking space.

 

What do we do if the charger is too far away from the house to get WiFi?

We select a charger with a built-in SIM that can use mobile data, so it stays connected without relying on your home WiFi.

Questions about Fuseboard Upgrades

Do you provide a warranty for the work?

Yes. Upgrades include a workmanship warranty and the manufacturer’s warranty on the new unit, typically 12 months.

 

Will this improve the safety of my home?

Yes. Modern consumer units with RCD or RCBO protection reduce fire risk and protect against electric shock.

 

How long does a fuseboard upgrade take?

Most domestic upgrades take around 3 to 5 hours, depending on complexity and the number of circuits.

 

How much does a fuseboard upgrade cost?

Costs vary by unit type and circuit numbers. We provide a free, no-obligation quote after a site survey.

 

How do I know if I need a fuseboard upgrade?

You may need one if your board is old, you have frequent trips, you are adding high-load appliances, or you are renovating or selling.

Do you provide certification after the upgrade?

Yes. You will receive a full Electrical Installation Certificate for your records and compliance.

 

Will my power be turned off during the upgrade?

Yes. We will temporarily isolate the supply for safety and plan the timing to minimise disruption.

 

Can I add extra circuits or outlets during the upgrade?

Yes. We can add circuits for high-demand appliances, extra sockets or lighting, and EV charging points.

 

Can you upgrade my fuseboard without rewiring the house?

In most cases, yes. If the existing wiring is unsafe or very outdated we will advise on any additional work required.

 

Questions about Lighting Installations

Is your work guaranteed?

Yes. Lighting installations include a workmanship guarantee and products carry the manufacturer’s warranty.

 

Do you install outdoor or garden lighting?

Yes. We install safe, weatherproof solutions for security, features and decorative garden lighting.

 

How much does it cost to install new lighting?

Costs depend on fitting types, access and wiring. We will advise on options and provide a clear, upfront quotation.

 

Can you install energy-efficient or smart lighting?

Yes. We fit LED systems, dimmers and smart controls to improve efficiency and convenience.

 

Will there be much disruption during installation?

We keep disruption minimal. Power is usually off only briefly while we connect fittings and we leave the area tidy.

 

Can you replace halogen or fluorescent lights with LEDs?

Yes. We upgrade to modern LED systems that last longer, use less energy and produce less heat.

 

Can you help me choose the right lighting for my home or business?

Absolutely. We advise on style, brightness, efficiency and placement to achieve the look and function you want.

Questions about Extensions and Rewires

How much does a rewire cost?

It varies by property size, circuit count and finishes. A typical three-bed full rewire can range from £3,000 to £8,000.

 

Will the plaster and décor be affected?

Rewiring can involve chasing and lifting floors, so plastering and redecoration may be required afterwards.

 

Will my electrics be off during the work?

Yes. Power is turned off at stages for safety. We keep downtime to a minimum, especially for essential circuits.

 

Do I need a full rewire or just partial work?

A full rewire is usually needed only in older properties with unsafe wiring. Newer systems may suit a partial rewire or extension.

 

Will I get certificates after the work is done?

Yes. You will receive an Electrical Installation Certificate and, where applicable, a Building Regulations certificate.

 

Will my home need to be empty during a rewire?

For full rewires it is best if the property is empty. For extensions or smaller jobs you can usually remain at home.

 

Can I live in my home during the extension works?

Yes. We phase the installation so you retain essential power and lighting and we keep disruption as low as possible.

Do I need to upgrade my fuseboard (consumer unit)?

Often yes if the board is outdated or lacks RCD or RCBO protection. We will advise during the survey.

 

Still have questions?

Contact us by clicking the button below, and we’ll be happy to answer them for you.

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Our Services

Power up your home or business with expertly installed EV chargers. Switched On Electrical fits leading brands like Hypervolt, BG, Zappi, and EASEE, ensuring safe, smart, and efficient charging every time.

  • Works with 3G SIMs
  • Smart charger options
  • Fast installation service
  • Full site survey included
  • Safe, certified installs for every vehicle

Upgrade your fuseboard to meet modern safety standards. We replace outdated consumer units with RCD-protected systems, improving safety, reliability, and compliance for your home or commercial property.

  • Free safety inspection
  • Modern fuseboard units
  • RCD and RCBO protection
  • Full testing and certification
  • Reliable upgrades meeting all regulations

Transform your space with stylish, energy-efficient lighting. From interior LEDs to outdoor garden features, we design and install lighting that’s safe, practical, and tailored to your lifestyle.

  • LED light upgrades
  • Indoor lighting design
  • Outdoor and garden installs
  • Smart and dimmer controls
  • Energy-saving solutions with modern style

Keep your home safe and future-ready with professional rewiring and electrical installations for extensions, renovations, or full refits, completed with care, certification, and minimal disruption.

  • Partial or full rewires
  • Home extension wiring
  • Fuseboard safety checks
  • Certificates and compliance
  • Complete electrical systems for new builds
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Switched On Electrical Service Ltd is a trusted, family-run business providing expert electrical solutions across Kent, Surrey, and the South East. With over 20 years of experience, we’ve built our reputation on honest advice, dependable workmanship, and friendly, professional service. Whether it’s installing EV chargers, upgrading fuseboards, fitting lighting for homes and gardens, or carrying out full rewires and extensions, our qualified team ensures every job is completed safely, efficiently, and to the highest standard.

We proudly serve Edenbridge, Royal Tunbridge Wells, Tonbridge, Sevenoaks, Maidstone, Crowborough, Oxted, Caterham, and the surrounding areas. Wherever you are, you can count on Switched On Electrical Service Ltd for clear communication, reliable expertise, and lasting electrical solutions that give you total peace of mind.